Company Description
About Orient Express
About Orient Express Venezia at Palazzo Donà Giovannelli
Orient Express will open its second hotel in Italy at the exceptional in Venice. Architect and interior designer Aline Amar d’Amman, alongside her studio Culture in Architecture, has been entrusted to design and decorate the space. Venice, once the gateway to Constantinople and a mythical stop on the legendary Orient Express train – that opened its doors in 1919 with the completion of the Simplon tunnel linking Switzerland to Italy – will be the home of the second Orient Express hotel, set to open in 2026.
Job Description
Payroll & Compensation Administration
1. Process monthly payroll accurately and on schedule, coordinating closely with external providers and internal finance.
2. Collect, verify, and input all payroll-related data, including new hires, terminations, salary changes, bonuses, and deductions.
3. Administer employee benefits programs, ensuring accurate enrollment and changes.
4. Prepare and reconcile payroll reports, ensuring compliance with relevant regulations and company policies.
5. Respond to employee queries regarding payroll, benefits, and compensation.
HR Administration & Support
6. Manage and maintain all HR records and personnel files (digital and physical) with exceptional attention to detail and confidentiality.
7. Administer the full employee lifecycle documentation, from offer letters and onboarding paperwork to contract amendments and offboarding records.
8. Support the onboarding process by preparing new hire packets, coordinating first-day logistics, and ensuring all initial paperwork is complete.
9. Assist in drafting HR-related communications, policies, and procedural documents.
10. Process and track HR-related invoices and expenses for the department.
11. Provide administrative support for performance management cycles, learning & development initiatives, and employee engagement activities.
12. Assist with compliance checks, ensuring all administrative practices adhere to Italian labor laws and internal guidelines.
Crew Support & Data Management
13. Assist in maintaining accurate crew data within HR and scheduling systems.
14. Support the coordination of crew schedules by accurately recording changes, absences, and leaves.
15. Compile data for various HR reports, including headcount, attendance, and payroll summaries.
Qualifications
16. Bachelor's degree in Human Resources, Business Administration, or a related field.
17. Minimum 2-3 years of direct experience in HR administration, with significant exposure to payroll processing.
18. Demonstrated understanding of Italian labor laws and payroll regulations.
19. Exceptional organizational skills, meticulous attention to detail, and a high degree of accuracy.
20. Proficiency in HRIS/payroll systems and advanced Microsoft Excel skills.
21. Strong communication and interpersonal skills; fluent in Italian and English (written and spoken).
22. Ability to handle sensitive information with discretion and maintain strict confidentiality.
23. Proactive, self-starter with the ability to manage priorities effectively in a fast-paced environment.
Additional Information
24. A competitive package (base salary and yearly bonus)
25. Medical Insurance, integrating Collective Labor Agreement one and extended to the family
26. Ticket Restaurant
27. Annual leave
28. ALL - Heartist® Program: Employee benefit card offering discounted rates at all ACCOR locations and partner venues worldwide.
29. Learning & development: Opportunity to develop your talent and grow within your property and across the world!
30. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.