Bludental, a rapidly expanding network of dental clinics across Italy, is looking for a Clinical Director to join its team.
Key Responsibilities
1. Management and Coordination of the Clinical Organization
* Coordinate and oversee the organization of the Group's medical staff.
* Structure the planning of clinical activities in close collaboration with the CCO and the Director of Production.
* Appoint, coordinate, and monitor medical tutors, trainers, and auditors within the Network.
* Establish and lead a Clinical Start-Up Team, composed of at least two additional professionals, capable of managing new clinic openings and covering extraordinary clinical staffing needs.
* Support clinics in resolving clinical and organizational issues.
* Collaborate with Area Supervisors and other functional Supervisors to ensure effective integration between clinical and operational functions.
2. Recruitment and Onboarding Process
* Define and lead the medical recruitment process in collaboration with HR.
* Promote medical employer branding strategies, strengthening the Group's visibility and attractiveness.
* Build relationships with Italian and international universities, foundations, and training institutes to attract young talent and experienced professionals.
* Oversee onboarding and mentoring processes, ensuring a structured integration into the clinics.
3. Training, Audits, and Process Definition
* Design and coordinate continuous education and clinical training programs.
* Plan and supervise clinical audits to assess quality, appropriateness, and compliance with protocols.
* Define, validate, and update corporate clinical protocols, ensuring proper implementation across all locations.
* Collaborate with senior doctors to propose, validate, and implement shared clinical protocols.
* Update informed consent documentation in collaboration with the legal department and clinical stakeholders.
4. Clinical-Legal Support and Healthcare Governance
* Oversee and manage the medical aspects of disputes with patients and professionals, in coordination with the legal department.
* Possess knowledge and sensitivity in medico-legal or forensic matters to handle complex and delicate cases effectively.
* Act as the clinical reference for treatment failures, re-treatments, and repairs, supporting the management of complex cases.
5. Clinical Innovation and Strategic Consulting
* Contribute to the strategic evolution of organizational models and clinical processes.
* Support and ensure the introduction and adoption of new dental specialties within the Network.
* Collaborate with the IT and Operations teams to implement digital solutions, teledentistry, artificial intelligence, and diagnostic support tools.
* Evaluate the suitability of consumables, instruments, and equipment to be adopted at group level.
* Support the evaluation and selection of dental laboratories with a focus on quality and reliability.
6. Monitoring of Clinical Performance
* Define and monitor medical, productivity, and quality KPIs.
* Analyze clinical data and provide strategic recommendations to the CCO and the Director of Production.
* Act promptly in the presence of critical issues or deviations from company standards.
Requirements
Education and Qualifications
* Degree in Dentistry and Dental Prosthetics with registration with the professional board.
* A Master's degree or managerial training (MBA, Health Management, etc.) is preferred.
* Training or experience in medico-legal/forensic matters is considered a strong plus.
Experience
* At least 10 years of clinical experience as a dentist.
* Proven experience in managing medical teams, organizational processes, and leadership roles within commercial healthcare organizations.