Receptionist Host
This role requires a flexible and motivated individual who can ensure a warm welcome for guests. As a Receptionist Host, you will be the first point of contact for our guests and will be responsible for providing excellent service in all front-of-house areas.
You will be the face of our hospitality, ensuring each guest has a memorable experience. This includes checking-in guests, delivering exceptional service in our restaurant and bars, and engaging with guests to make their stay enjoyable.
Your primary goal is to create a welcoming environment that exceeds our guests' expectations. To achieve this, you will need to be proactive, able to multitask, and have excellent communication skills.
In addition to your front-of-house responsibilities, you will also be required to maintain cleanliness and organization in all areas. This includes assisting guests with requests related to our facilities and learning new technology skills along the way.
If you are a hardworking, proactive individual with a passion for hospitality, we would love to hear from you.
We value authenticity and diversity, and everyone belongs here, regardless of nationality, gender, age, sexual orientation, religion, or culture. Come as you are.
Key Responsibilities
* Ensure a warm welcome for guests upon arrival
* Assist guests at self-check-in kiosks
* Manage new and existing bookings while providing excellent service
* Act as a secret concierge, advising guests on local attractions, dining, shopping, and nightlife
* Maintain cleanliness and organization in all areas
* Assist guests with requests related to our facilities
Requirements
* Flexible and motivated individual with excellent communication skills
* Able to multitask and work effectively in a fast-paced environment
* Experience in hospitality, preferably in a hotel setting
* Responsible and capable of handling stress during peak times
* Fluent in English; additional languages are a plus
* European citizen or legally authorized to work in Italy
About Us
* We are a dynamic, multinational company redefining hospitality
* We offer opportunities for learning and career growth
* We value authenticity and diversity, and everyone belongs here, regardless of nationality, gender, age, sexual orientation, religion, or culture