MSC Cruises, the world's 3rd largest cruise operator, is embarking on an ambitious 10-year investment plan of €13.6 billion. This plan includes the construction of up to 17 new digitally advanced ships, state-of-the-art terminals, and other critical assets.
Joining MSC Cruises means entering a dynamic, international environment with the autonomy to shape and define the digital future of our organization. Supported by a rapidly evolving global business, our environment is international, fast-paced, highly collaborative, and meritocratic.
We are seeking a Business Analyst IT HR for our Naples office, our primary service delivery hub.
The ideal candidate will have a strong background in Human Resources processes and a keen interest in HR technology, preferably with experience in SuccessFactors or similar HR software platforms.
KEY ACCOUNTABILITIES
* HR Process Analysis: Collaborate with HR stakeholders to understand and analyze their processes, identify areas for improvement, and recommend solutions to streamline workflows and enhance efficiency.
* Data Analysis: Gather and analyze HR data to provide insights and support data-driven decision-making. Ensure data accuracy and integrity in HR systems.
* Requirements Gathering: Work closely with HR teams to elicit, document, and prioritize business requirements for HR projects, ensuring alignment with organizational goals.
* System Implementation: Assist in the implementation of HR software solutions, focusing on SuccessFactors or related platforms. Configure and customize systems to meet HR needs.
* Testing and Quality Assurance: Develop and execute test plans, perform system testing, and collaborate with HR and IT teams to ensure successful deployment of HR technology solutions.
* User Training and Support: Provide training and support to HR users on new system features and functionalities. Address user inquiries and issues promptly.
* Change Management: Support change management efforts related to HR technology implementations, ensuring a smooth transition for HR staff and end-users.
* Experience and Skills: Experience in highly complex companies or in the cruise industry is an asset. Experience with SuccessFactors and learning and development platforms is also advantageous.
* Language and Education: Fluent in English, both written and spoken. Bachelor's degree in Business Administration, Human Resources, or a related field; a Master's degree is preferred.
* Proven Experience: Demonstrated experience as a Business Analyst focusing on HR processes. Knowledge of project management methodologies is a plus. Strong analytical, communication, interpersonal, and problem-solving skills are essential.
VISA REQUIREMENTS
* Right to work in Italy is required.
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