Ops Eng Technician - JNS, OpsTech Solutions, Supply ChainStellen-ID: 3160526 | Azienda riservata.com Services LLCThe OpsTech Solutions (OTS) organization provides world-class IT services for Azienda riservata's fulfillment centers and transportation networks worldwide. Within OTS, the Supply Chain organization ensures that Azienda riservata operations sites have the tech equipment that they need, when they need it. We are seeking for a dynamic, organized self-starter to join our Operations Team as a Process Assistant supporting our flagship Rapid Asset Deployment site, RAD1 in Antioch, Tennessee. The Process Assistant will be part of the Engineering team and will primarily help identify, root cause and resolve operational issues.Schedule: OvernightSunday - Thursday 10:30pm to 7:00amAt Azienda riservata, we're working to be the most customer centric company on earth. To get there, we need exceptionally talented, bright, innovative and driven leaders. If you would like to help us build the place to find and buy anything on-line, this is your chance to make history and be involved in growing our business by leading and supporting new building expansion and change. The Rapid Asset Deployment (RAD) organization is growing globally to improve our responsiveness to our customers.Key job responsibilities Support and work in assigned department. as requiredWork with internal and external customers to quickly identify, root cause and resolve inbound receive issuesWork through inbound receive ticketsComplete time studiesComplete process auditsAssist with collecting metrics and product attributesAssist with testing out new technologies and softwareTrack and report labor hoursWrite and verify SOP complianceDiagnose, route and resolve customer ticketsEnsure successful area performance through tracking, reporting, and feedback of performanceParticipate in Operational Excellence initiativesBecome an expert in Operations workflowReview and update SOP, as requiredAssist in keeping work area clean and organizedIdentify and ad