Social network you want to login/join with: Do you want to work in a Company leader in the renewable energy market? This position is what you are looking for Join an incredible team in the Top 1 manufacturer Field Application Engineer/After-sales Engineer Role: The Field Application Engineer/After-sales Engineer is responsible for technical support with onsite activities and remotely working with the customer or third-party service partners to resolve issues related to BESS devices. This role involves coordination with the EU team and HQ team to provide efficient and satisfactory service to our customers in the EU. Key Responsibilities: Management and technical skills in Field Operations: Supervise technical aspects and physical activities of all field operations, including commissioning, scheduled, preventive, and corrective maintenance. Focus on resolving after-sales cases efficiently, minimizing downtime, and optimizing fault resolution times through effective relationship management with customers and proper information sharing with relevant teams. Supervise and evaluate product performance by analyzing operational data of BESS devices in collaboration with the monitoring team, working closely with HQ and the EU Technical Team. Identify technical solutions to resolve issues swiftly, collaborating with HQ to ensure prompt resolution of technical problems. Complementary activities: Participate as a technician in commissioning, troubleshooting, and routine maintenance activities onsite. Support the help desk team with phone assistance and ticket management. Skill requirements: Possess an electrical certificate compliant with local laws. Proficient in operating basic electrical tools such as multimeters and torque wrenches. Ability to read electrical diagrams and relevant technical documentation. At least 2 years of onsite work experience, including BESS commissioning, electrical device installation, wiring, and commissioning. Proficient in English (Listening, Speaking, Reading, and Writing), with the ability to produce formal manuals in English. HSE and PPE Management: Under the guidance of the HSE Manager, identify risk mitigation strategies and approve operational procedures to ensure compliance with HSE standards. Spare Parts and Resource Management: Finalize spare parts list, manage obsolescence, and coordinate with EU/HQ Tech team regarding compatibility of replacement components. Ensure local teams and service partners have necessary resources and spare parts for continuous operations. Manage inventory of spare parts, including receipt, consumption recording, delivery, and replenishment planning. Coordinate with the Technical and Training teams to align field operations with overall service quality. Collaborate with local service teams and partners to facilitate smooth technical interventions and repairs. Liaise with EU/HQ technical teams on technical compatibility, replacement parts, and issue resolution. J-18808-Ljbffr