PThe Flying Doctor is responsible for providing advanced technical support across the authorized dealer network, managing complex technical cases, and ensuring high-quality service standards. This role acts as a key liaison between headquarters, dealerships, and internal departments, supporting product quality, diagnostics, and aftersales operations. /ppbr/ppstrongKey Responsibilities /strong /pulliManage complex and critical technical cases within the authorized dealer network, providing remote and on-site support. /liliHandle customer and legal cases from a technical perspective. /liliCollaborate with the Warranty team to provide technical evaluations, especially for high-cost repairs. /liliWork closely with the Training team to align service procedures and repair standards. /liliSupport the Spare Parts department in defining and updating special tools and equipment requirements. /liliAct as the key contact with HQ for technical matters. /liliProvide technical support related to diagnostic tools and systems. /liliMonitor and manage recall campaigns, service actions, and port campaigns. /liliOversee handling and disposal processes for lithium batteries. /liliProvide technical and operational support within logistics compounds and service operations. /li /ulpbr/ppstrongQualifications Requirements /strong /pulliMinimum 5 years of experience in technical support or technical training within the automotive industry. /liliDegree in Mechanical, Electrical, or Automotive Engineering preferred. /liliStrong knowledge of automotive technologies and systems. /liliStrong passion for the automotive industry. /liliProficiency in English (written and spoken). /liliProficiency in Microsoft Office tools. /liliAbility to independently diagnose and resolve complex technical issues, both remotely and on-site. /li /ulpbr/ppstrongAbout the Company /strong /ppOMODA Motors /ppOMODA Motors is a new brand built by Chery Group, which is a leading Chinese automobile company. OMODA operates individually from other brands of Chery Group. Its business scope covers the RD, production and sales of passenger cars. /ppbr/ppChery Motors /ppSince founded, Chery has always taken adhering to technology-driven strategy, creating a vehicle brand with international competitiveness and influence as its corporate vision. Relying on the constant pursuit of technological innovation, Chery has become the first passenger vehicle enterprise in China to master the core technology of engine, gearbox, chassis, platform and new energy, and the first one in China to export vehicle, CKD parts, engine and vehicle manufacturing technology and equipment to overseas market. /ppChery has always focused on developing domestic and international markets. Chery has continuously deepened its globalization through the implementation of product strategy, localization strategy and talent strategy. After more than 20 years of development, Chery’s sales and services network covers more than 80 countries and regions and has won the trust of 11 million consumers worldwide. /ppbr/ppstrongPlease send your CV in English. /strong /ppPlease check the link for privacy notice: /p