A leading SaaS company in Barcelona is seeking a Senior Manager for Technical Support to lead their L2 team.
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Recuerde revisar su CV antes de enviar la solicitud. Además, asegúrese de leer todos los requisitos relacionados con este puesto.
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This role involves driving operational excellence, developing team members, and ensuring high customer satisfaction in handling complex technical issues.
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The ideal candidate will have over 8 years of experience in SaaS support and proven leadership skills.
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You'll collaborate closely with Product and Engineering teams while promoting a customer-first mindset and driving process improvements across the support organization. xugodme
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Hay opciones de teletrabajo/trabajo desde casa disponibles para este puesto.