Description
Embry-Riddle: Celebrating 100 Years of Leadership in Aviation and Aerospace
As Embry-Riddle Aeronautical University marks its Centennial, we proudly celebrate 100 years of advancing the future of flight and aerospace education. With vibrant residential campuses in Daytona Beach, FL, and Prescott, AZ — and a Worldwide network spanning nearly 120 global locations — Embry-Riddle stands as the world’s largest aviation and aerospace university.
For a century, we have led innovation in STEM education, serving more than 30,000 students around the globe. Our cutting-edge programs in Applied Science, Aviation, Business, Technology, Engineering, Safety, Security, and Space empower the next generation of leaders to shape the future of flight, exploration, and discovery.
As we launch our next century, we remain committed to excellence, innovation, and preparing graduates who will transform industries and redefine what is possible.
The Opportunity
The Campus Director (CD) is responsible for the overall operation and leadership of one or more Worldwide Campus locations, including Aviano, Vicenza, and Incirlik. This role provides strategic and day-to-day oversight of academic advising, student services, administrative operations, budgeting, human resources, and outreach initiatives. Reporting to the Associate Executive Director of Campus Operations, the Campus Director works closely with Worldwide Directors of Enrollment Development to support enrollment goals and manage the full student lifecycle from prospect to graduation.
The Campus Director ensures exceptional student support services, operational efficiency, regulatory compliance, and a strong campus presence within the local military and civilian communities. This role may supervise an Associate Campus Director and/or Administrative Assistant and is responsible for fostering a high-performing, student-centered environment.
Key Responsibilities:
Advising & Student Services
1. Provide academic advising by maintaining thorough knowledge of university policies, procedures, and academic programs
2. Support students with degree planning, course selection, registration, and completion timelines
3. Monitor student progress and provide proactive enrollment and retention guidance
4. Refer students to appropriate university resources such as Financial Services, VA support, Admissions, and the bookstore
5. Enforce university policies while maintaining strict confidentiality of student records
6. Proactively engage students according to campus communication plans to support retention and success
7. Process academic requests including waivers, program changes, catalog updates, withdrawals, and graduation applications
8. Maintain accurate student records, conduct evaluations, and monitor academic and financial standing
9. Communicate with students regularly through email, phone, and in-person interactions
10. Promote scholarships, honor societies, alumni opportunities, and career services
11. Respond to student inquiries and resolve issues in a timely and professional manner
Administrative & Operational Responsibilities
12. Maintain accurate student and campus data in institutional systems and generate reports as needed
13. Monitor enrollment activity, registrations, payments, and at-risk student indicators
14. Ensure student and campus records are complete, accurate, and audit-ready
15. Support campus budget management, financial reconciliation, travel expenses, and purchasing compliance
16. Safeguard university assets and ensure adherence to financial and operational policies
17. Ensure classrooms and instructional spaces are properly maintained and ready for use, including instructional technology systems
18. Maintain appropriate campus coverage during instructional periods, adjusting office hours as needed
19. Support outreach and marketing budget planning and execution
20. If applicable, recruit, hire, supervise, and evaluate staff in accordance with HR policies
21. Provide ongoing performance feedback and support staff development
Outreach & Community Relations
22. Represent the university at college fairs, military briefings, and community outreach events
23. Develop and maintain strong relationships with Education Services Officers (ESOs), military units, and community partners
24. Coordinate mobile office hours and unit-level briefings to support student access and recruitment
25. Promote university programs and services to prospective and current students
26. Serve as a professional representative of the university in all interactions
Training & Professional Development
27. Participate in required training programs, including onboarding and annual compliance training
28. Attend university meetings, workshops, town halls, and professional development sessions
29. Use institutional tools and systems effectively to support campus operations
30. Provide feedback to improve training and operational processes
31. Engage in continuous professional development to support campus leadership effectiveness
Supervisory Responsibilities
32. Partner with HR and Campus Operations on hiring, onboarding, and staff training
33. Conduct performance evaluations and provide ongoing coaching and feedback
34. Support employee development through mentoring and growth opportunities
35. Oversee campus budget and financial management responsibilities for assigned locations and staff
Perks Await You at Embry-Riddle!
36. Health Benefits:Experience comprehensive medical, dental, and vision coverage, along with wellness programs that include preventive care and fitness memberships. Our flexible spending and health savings accounts simplify managing healthcare costs. Join a workplace that prioritizes your health—because your journey to wellness should be rewarding! Buckle up for a healthier, happier you!
37. Tuition Coverage:Get 100% tuition coverage for yourself for one undergraduate and one graduate degree, and discounted rates for your spouse and dependent children up to age 26.
38. Retirement Contributions:ERAU contributes an annual 6% gift of your base salary to your retirement plan and offers a 4% matching contribution, with no vesting period.
39. Generous Time Off:Generous Time Off: Relax with 18 days of personal leave in your first year. Enjoy 9+ paid holidays, including the day after Thanksgiving and the week between Christmas Eve and New Year’s Day.
Compensation
The annual salary/hourly range for this role is up $50,400. The final offer will be based on the candidate’s skills, qualifications, and experience, as well as applicable state regulations, internal equity, and business needs, and may fall outside of the stated range.
Qualifications
Required Education and Qualifications:
40. Bachelor’s degree required (field of study may vary)
41. Master’s degree preferred
Experience
42. 1–3 years of relevant professional experience required
43. Experience in management and supervision strongly preferred
44. Experience in higher education administration, student services, marketing, and/or customer service preferred
Skills and Competencies
45. Strong leadership and ability to work independently in a multi-location or geographically dispersed environment
46. Ability to work effectively with students, staff, and faculty in both in-person and remote settings
47. Excellent verbal and written communication skills
48. Strong organizational and time management skills with attention to detail
49. Ability to remain professional and composed in high-pressure environments
50. Strong analytical and problem-solving skills
51. Ability to interpret and use data to support decision-making
Technical Skills
52. Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, Outlook, and Access (preferred)
53. Ability to learn and use institutional systems and reporting tools
Additional Requirements
54. No licenses, certifications, or security clearances required
55. Must be able to manage competing priorities in a fast-paced academic environment
56. Strong commitment to student success, retention, and service excellence
Application process/requirements
To submit your application for this opportunity, please visit theEmbry-Riddle Career Siteand search for requisition number R311524. Please attach all relevant materials to your application when you apply online. Complete submissions include:
57. Cover letter
58. Full Resume
59. Contact information for at least three professional references (please note that references may be contacted as part of the interview/screening process)
Current Embry-Riddle employees:Please apply directly through the ERAU Employee Hub Central application within Workday.
Embry-Riddle is committed to fostering a workplace where all individuals are valued and respected. We strive to ensure that all faculty, staff, and students are treated fairly and provided equal opportunities for employment, advancement, compensation, training, and other benefits of employment. Embry-Riddle makes employment decisions — including hiring, promotions, compensation, and other terms of employment — based on individual merit, qualifications, and abilities. Embry Riddle is strongly opposed to discrimination and harassment, and such behavior is prohibited by university policy. Embry Riddle does not discriminate on the basis of race, color, national origin, sex, disability, veteran status, predisposing genetic characteristics, age, religion, or pregnancy status, or any other status protected by federal, state, or local law, in its employment, educational programs, admissions policies, financial aid, or other school-administered programs or activities. For further information, please visit ourwebsite.
Embry-Riddle is not seeking assistance from staffing or recruitment agencies. All agencies are directed to contact and should not reach out to hiring managers or staff.