OverviewJob DescriptionThis opportunity may be perfect for someone who wants to join the technical sales world: you will have the possibility to speak with different types of clients, look at products from certification perspective, and work with new and various products before they hit the market. You will work in an international environment with strong team spirit.JobSales Process SpecialistLocation: Carugate/MilanWork model: HybridResponsibilities
Engages with customers via telephone or electronic inquiries to address inquiries and admin-related activitiesCoordinates pre- and post-sale actions to ensure customers are meeting TIC certification requirements and product or service adoption timelinesWorks autonomously within established procedures to develop and share quotes using standardized pricing toolsClient follow-up and aid in turning quotes into orders. Process quotes into orders using ERPConnects customer to appropriate UL personnel (Account Manager, SEs/ISEs, delivery teams and engineers, etc.) when appropriateTracks account history and supply data from internal sources as requested by account owners and representatives to facilitate deeper knowledge of accounts and opportunitiesCollaborates with internal resources to resolve customer inquiries and ensure that the customer receives the proper message to achieve the requested resultsBased on the relationship and deep understanding of the customer and needs, provides input to account manager or SE/ISE to inform sales strategy where applicableMeets established timelines for pre- and post-sales activities
Qualifications
Technical Educational Background (High School or Bachelor's Degree)Fluent in Italian and EnglishTurkish or Spanish fluency will be considered a plusProficient in MS Office (Word, PowerPoint, Excel, Outlook) and CRM softwareBusiness acumen and a sufficient understanding of business sales processesSufficient understanding of core UL products/services for the aligned industry to effectively generate quotesStrong communication and administrative skills
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