Role:Si assicuri di leggere l'intera descrizione riportata di seguito e di candidarsi immediatamente se è protetto/a di soddisfare tutti i requisiti.Willing to develop your career in IT support?Interested in a truly international environment?Happy to join a friendly and smart working environment?Ready to attend trainings and to get certifications?Join Hemmersbach as aField IT Technician to provide onsite enduser support to multiple customers in the area of Milan.You will:Device installations: assist the clients in installation of the software and initial setting up of the systemsTroubleshooting: identify, diagnose, and resolve issues in computer hardware and software in systems such as Laptops, Desktops, Printers, Mobile devices, Tablets etc.User support: provide support on applications and systemsAccount Management: management of user accounts/permissionsConnectivity issues: basic network support.Location:Milanarea (availability to travel in the area is required -driving license needed)Employment contract: 1-year fixed-term (with possibility of switch into a permanent)Requirements:Minimum 2-3 years previous experience in the delivery of IT support services, ideally within the fieldConfidence in addressing break/fix issues – Typically supporting PCs / LaptopDiagnostic & support capabilities using standard Windows-based applications & tools (such as M365, Win10, A.D & SCCM)Experience in OS, Apps and H/W installation and troubleshooting depending on project productsFamiliarity with ticketing systemGood English and fluent ItalianAvailability to travel in the area of MilanDriving licenceBenefits:Buddy programInternal career development programInternational job opportunitiesOnboarding programStaff discountsTicket Restaurant (Edenred, Sodexo, UP)/ MealBe part of Us:Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only si