A multinational hearing care solutions company is seeking a highly motivated Global Service Desk Specialist at their Milan HQ. The role focuses on delivering exceptional IT support for VIP and executive users, managing service requests, and troubleshooting both hardware and software issues. Ideal candidates should have strong communication skills, the ability to work confidentially, and a foundational understanding of ITSM tools and networking. This position requires full on-site presence from Monday to Friday, without remote work options. #J-18808-Ljbffr