On behalf of our customer, an esteemed Luxury Brand, we are recruiting the following profile in Rome:
DEPARTMENT MANAGER / LUXURY BRAND / ROME Responsibilities: Creates and builds a genuine, attentive and long lasting relationship with customers, based on listening, meeting and exceeding client's needs and expectations Ensures compliance of all company policies and procedures Assesses the effectiveness of the team, and provides the appropriate level of coaching performance feedback Responsible for opening and closing procedures Managing budget and KPI'S Business development; PR activity; CRM development. Support team management (approx. 10 resources) The ideal candidate will have the following skills, knowledges and experience: Managerial experience with an emphasis on motivating and developing staff Strong customer relationship management and development as well as networking skills Fluent in Italian and English Excellent communication skills Knowledge of the location