Ph3About the Role /h3 pWe are looking for a Project Manager to own cross‑functional operations for the Self‑Service team. You will design processes, coordinate delivery across departments, and ensure initiatives move from planning to completion efficiently. /p pThis role reports to the Director of Self‑Service and serves as the operational hub connecting the team with Marketing, DevRel, Support, Product, and Engineering. /p h3Responsibilities /h3 ul liDesign and maintain collaboration framework with partner departments (intake, SLAs, escalation paths) /li liOperate request tracking system — receive team needs, route to owners, monitor progress /li liCoordinate delivery timelines for multi‑team initiatives /li liRun regular syncs with key contacts across departments /li liIdentify and resolve blockers, escalate when needed /li liPrepare status reports for team and stakeholders /li liDocument processes and maintain operational playbooks /li liSupport launch coordination for cross‑functional releases /li /ul h3Requirements /h3 ul li3+ years of project management experience in a technology company /li liExperience coordinating work across multiple teams /li liStrong written and verbal communication skills /li liProficiency with Jira, Confluence, or similar tools /li liAbility to manage competing priorities in a fast‑paced environment /li liTrack record of establishing and improving processes /li liFluent English /li /ul h3Nice to Have /h3 ul liExperience in B2B SaaS or platform companies /li liBackground in product operations or program management /li liGaming industry knowledge /li /ul /p #J-18808-Ljbffr