OverviewBusiness Controller (Open Book Controller)
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Location: DHL Supply Chain
Posted: 19.05.2026 | Job reference: c3b9f4787f91a7d1085ae0c5abc47328
Job informationClient / Employer: DHL Supply Chain
Listing type: Basic
EU work permit required: No
Posted: 19.05.2026
OverviewDHL Supply Chain is the global leader in contract logistics, delivering high-value solutions to its customers. We are looking for a Business Controller (Open Book Controller) dedicated to a strategic customer. This role ensures accurate and transparent financial management of Open Book contracts by developing and maintaining tariff models in line with contractual agreements. Acting as a key business partner to Operations and Contract Management, the Open Book Controller ensures alignment between operational performance, financial results, and contractual structures, with direct interaction with the customer.
Key Responsibilities
- Develop and manage Open Book tariff models in line with contractual agreements
- Prepare monthly Open Book invoices and support the approval process with the customer
- Deliver detailed financial reporting to the client, ensuring accurate cost allocation consistent with contractual structures
- Perform monthly variance analysis versus Budget and Forecast, focusing on costs and operational drivers (e.g., FTEs, volumes, productivity)
- Manage quarterly and annual true-up processes, ensuring reconciliation between reporting and accounting data
- Certify recharged costs based on service contracts, purchase orders, and supplier invoices, in coordination with Accounting, Operations, and Support Functions
- Support audits performed by the customer or external auditors
- Lead the Open Book budgeting and forecasting process, including what-if analyses on volumes and cost drivers
- Contribute to DHL Supply Chain reporting, planning,