Technical Consultant (TAM) - AMAZON Web Services, Korea
Job ID: | Amazon Web Services Korea LLC
As a TAM, you will help craft and execute strategies to enable large-enterprise customers in ICT, manufacturing, transportation, energy industries, etc. to adopt and utilize various AWS services, including EC2, RDS, ECS/EKS, GenAI, Security/Governance and much more.
Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer's environment, and drive discussions with senior leadership regarding incidents, trade-offs and risk management.
You will provide advocacy and strategic technical direction to help plan and build solutions using standard methodologies, and enthusiastically keep your customers' AWS environments operationally healthy.
The close relationships developed with your customers will empower you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS.
We are seeking individuals with strong backgrounds in IT architecting and operations such as OS/middle-ware/DB/Network administration, Customer center system/application management and more.
The TAM is our centerpiece of value to our Enterprise Support customers, so if you wish to be at the forefront of innovation, come join us!
Every day will bring new and exciting challenges on the job while you :
Provide field support to resolve inquiries from Enterprise customers regarding AWS service or Cloud.
Complete analysis and present periodic reviews of operational performance to customer
Provide detailed reviews of service disruptions, metrics, detailed prelaunch planning
Ensure AWS environments remain operationally healthy whilst reducing cost and complexity
Foster trusting relationships with customers, understanding their business needs and technical challenges
Lead technical discussions with senior leadership regarding incidents, trade-offs, and risk management
Work directly with AWS global engineering and service teams to resolve customer issue.
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Posted:
September 30, **** (Updated 11 days ago)
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July 28, **** (Updated about 1 month ago)
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September 15, **** (Updated about 1 month ago)
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June 30, **** (Updated about 2 months ago)
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June 30, **** (Updated about 2 months ago)
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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