CRM Specialist / Software Developer – Microsoft Dynamics 365, VicenzaVicenza, ItalyLocation: Marano VicentinoWorking hours: Flexible (8:00-17:00 / 8:30–17:30) – 1-hour lunch breakSmartworking: 1 day a week after initial trainingCafeteria: Available on-siteWe are seeking a technology enthusiast with a focus on innovation to support the transition and implementation of Microsoft Dynamics 365 CRM within our group. The candidate will join a young, cohesive, and dynamic team, playing a key role in digital transformation of our business systems.Implement and configure Microsoft Dynamics 365, customizing it to meet business needsConduct software analysis, data migration from the current internally developed CRM systemPerform testing, debugging, update, and maintain technical documentationCoordinate with the headquarters and group subsidiaries (weekly and monthly meetings)Second-level technical support: diagnose and resolve issues, manage support ticketsManage IT projects related to business applications (e.g., ERP JGalileo – user support, no development)Develop and implement Qlik Sense for data analysis and visualization (data analytics, dashboards, reports)Future plans include training internal users on the new CRM systemMinimum 1.5 years of experience in the IT fieldEssential knowledge of Microsoft Dynamics 365Cross-disciplinary software skills: analysis, development (languages to be defined), supportGood command of English (level B2) for international coordinationDiploma in computer science or related fieldExcellent communication skills, flexibility, adaptability to evolving environmentsTeamwork attitude and autonomous priority managementOpportunity to join a solid and structured organization undergoing digital evolutionProfessional growth prospects with increasing responsibilitiesInitial CRM training provided by the technical partner; thereafter, you will become a reference point internallyStimulating environment and collaborative teamOption to use the company cafeteria or partner restaurant
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