Ph3Overview /h3pGCC Direct Imports Operations Manager, 3PL and Direct Imports MENA /ppJob ID: | Q-Express Documents Transport /ppWe're seeking an experienced Operations leader to drive our direct imports strategy across UAE and KSA. You\'ll optimize our import operations, manage freight forwarder relationships, and ensure compliance with local customs requirements. This role requires you to be detail-oriented, analytical, and able to influence across multiple stakeholders while maintaining a high bar for operational excellence. /ph3Responsibilities /h3ulliLead end-to-end import operations, from shipment preparation to final delivery /liliDevelop and manage freight forwarder SLAs, focusing on cost optimization and on-time performance /liliDrive operational excellence through data-driven decision making and process improvements /liliPartner with multiple stakeholders to streamline import documentation and customs clearance /liliIdentify and implement scalable solutions for complex supply chain challenges /li /ulh3BASIC QUALIFICATIONS /h3ulli5+ years of working cross functionally with tech and non-tech teams experience /lili5+ years of team management experience /lili5+ years of cross functional project delivery experience /lili5+ years of program or project management experience /liliExperience defining program requirements and using data and metrics to determine improvements /liliBachelor\'s degree in Supply Chain, Business, or related field /liliDemonstrated experience with UAE/KSA customs regulations and import procedures /liliStrong track record of managing freight forwarder relationships /liliAdvanced analytical and problem-solving skills /li /ulh3PREFERRED QUALIFICATIONS /h3ulliExperience managing, analyzing and communicating results to senior leadership /liliExperience with Amazon or similar e-commerce operations /liliProject management certification /liliMulti-category import experience /liliProven cost optimization achievements in logistics /li /ulpOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. /ppAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. /p /p #J-18808-Ljbffr