P⚠️ strongPlease note: /strong Applications will only be considered if you are fluent (strongC1 minimum /strong) in strongItalian, English, and French /strong, both written and spoken. /ppbr/pp strongPosition: /strong Customer Support Intern /pp strongLocation: /strong Via Filippo Caruso, 23 – Rome /pp strongContract: /strong 6-month Full-time Internship /pp strongCompensation: /strong €1.000 per month /ppbr/ppstrongAbout us /strong /ppbr/ppOctorate is a tech company operating in the hospitality industry and part of the Dylog-Buffetti Group. We develop a cloud-based, all-in-one platform that helps hotels, BBs, and property managers simplify daily operations. With an international client base, we are dedicated to helping our partners grow and succeed through technology. /ppbr/ppstrongWho we’re looking for /strong /ppbr/ppWe are looking for a patient and tech-savvy strongCustomer Support Intern /strong to join our team in Rome. You will be the first point of contact for our international clients (especially those in French-speaking markets), helping them navigate our platform and solving their daily challenges. This internship is perfect for someone who loves problem-solving, enjoys helping others, and wants to understand how a SaaS product works from the inside out. /ppbr/ppstrongKey responsibilities /strong /ppbr/pulliSupport the team during the onboarding process for new clients /liliAssist colleagues in providing customer support via email, chat, and phone /liliHelp update CRM and support tools with accurate client information /liliContribute to collecting customer feedback and sharing insights with the team /li /ulpbr/ppstrongMinimum requirements /strong /ppbr/pullistrongFluency in Italian, English, and French (C1 minimum – written and spoken) /strong is mandatory. /liliSpanish is considered a plus /liliAvailability to work on-site at our Rome office /li /ulpbr/ppWhat we offer /ppbr/pulli€1.000 net monthly compensation /liliStructured training and mentorship with an experienced team /liliCareer growth opportunities and potential future placement in the company /liliA collaborative and supportive work environment /li /ulpbr/ppbr/ppstrongWhy Octorate? /strong /ppbr/ppBecause here, you're not just helping users. You're building relationships, solving real problems, and making life easier for people in hospitality who rely on great tech and great service! /p