PuJob Title : /u Sales Support Specialist Italian Speaker /ppuCompany : /u Leading Technology Company /ppuLocation : /u Remote (within Portugal) /ppuContract Type : /u CDD 6 months (with possibility of renewal) /ppuWork Model : /u Fully Remote (Relocation support available within Portugal) /ppbWork Schedule /b /ppuShifts : /u Monday to Saturday, including bank holidays, between 08 : 00 and 19 : 00 (rotational shifts) /ppuDays Off : /u Sunday + 1 rotational day off per week /ppSalary Compensation /ppuBase Salary : /u 1,024 per 14 months /ppuPerformance Bonus : /u 225 per 12 months /ppPosition Bonus (Braga only) : 20 per 12 months /ppuMeal Allowance : /u 7.23 per working day /ppbTransport Allowance : 20 per month /b /ppuHealth Insurance : /u Coverage starts from Day 1 (monthly contribution required), free after 6 months /ppuRelocation Support : /u Provided for eligible candidates relocating within Portugal /ppbYour Role /b /ppAs a Sales Support Specialist, you'll be the first point of contact for Italian-speaking customers. You'll handle inquiries, manage reservations, resolve technical issues, and ensure every interaction aligns with the company's high standards of service and professionalism. /ppbWhat Youll Do /b /ppSupport customers with sales-related inquiries, product information, and troubleshooting /ppCommunicate across multiple channels : phone, email, chat, and social media /ppTailor communication to reflect brand tone and customer needs /ppHandle escalations with empathy and a customer-first mindset /ppLog and manage all customer interactions with attention to detail /ppWho You Are /ppFluent in Italian and English (spoken and written) /ppExperience in customer service or sales support (preferred) /ppTech-savvy and comfortable with troubleshooting digital tools /ppSkilled in communication and multitasking /ppbResilient and calm under pressure, with a proactive attitude /b /ppWork remotely with a top technology brand while helping customers make informed decisions and enjoy a smooth experience. Be part of a collaborative and forward-thinking team apply now and grow your career with us! /ppSales Support Specialist • Roma, Province of Treviso, Italy /p #J-18808-Ljbffr