Overview Customer Success Consultant (Consumer Insights Ad Hoc Research) Data is what makes the world go round. Brands, companies and individuals rely on data for fast, reliable and human intelligence fostered insights. If you enjoy analyses and storytelling with insights for leading brands and companies, this role at GfK – an NIQ company may be for you. Our Brand & Media team enables clients to make data-driven decisions to help them grow, supporting brand positioning, growth strategies and effective communication activities (e.g. brand health analysis, campaigns effectiveness). We listen to client needs, establish research strategies, and provide relevant insights and recommendations. We are looking for a person passionate about all aspects of market research, who can manage a project from start to finish, understanding client needs and delivering clear action points in collaboration with the team. Responsibilities Manage clients and projects from proposal to final results’ presentation Play the key role in the delivery of projects including questionnaire design, sample definition, analytical plan and report, supported by more junior team members Cooperate with all company functions (Operations, Sales, Data scientists, etc.) to execute projects with proper timing and high-quality deliverables Conduct verbal presentations of key findings to the client (also in English) Connect the dots: linking insights from various studies into cohesive meta-analytical perspectives Daily contact with clients, understanding needs and gathering information, proactively identifying opportunities to share with the Sales team Requirements Degree (preferably Sociology, Statistics or Economics) Around 7 years as a quantitative Market Researcher in a Research Agency (preferably with Brand & Communication expertise) Italian native, fluent in written and spoken English Good planning, organizational, analytical and project skills Good communication skills Ability to organize and manage research projects, meeting deadlines and budgets Ability to interpret data Full proficiency in PowerPoint & Excel (medium) Knowledge of advanced statistics (multivariate analysis, data processing) Eagerness to learn, open mindset, team spirit, and an entrepreneurial attitude Problem solver, creative and can-do attitude with a mindset aimed at solidarity and teamwork Strong desire to grow and help others develop What we can offer Work in a dynamic environment engaging with local and global companies Hybrid work options Internal trainings with detailed onboarding agenda Access to learning platforms Staff and team events Additional Information Our Benefits Flexible working environment Volunteer time off LinkedIn Learning Employee-Assistance-Program (EAP) About NIQ NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together two industry leaders with global reach. With a holistic retail read and comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100 markets, covering more than 90% of the world’s population. For more information, visit NIQ.com Follow us on: LinkedIn | Instagram | Twitter | Facebook Our commitment to Diversity, Equity, and Inclusion At NIQ, we are committed to fostering an inclusive workplace that mirrors the diversity of the communities and markets we serve. All employment decisions are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. Learn more about our diversity and inclusion efforts at NIQ. Seniority level: Mid-Senior level Employment type: Full-time Job function: Analyst Industries: Market Research J-18808-Ljbffr