A global service management company is looking for a candidate for the Service Management Support role in Poggio Renatico. The ideal candidate will handle customer-facing service management activities, ensure compliance with Service Level Agreements, and lead project management efforts. Applicants must possess NATO SECRET clearance, have a minimum of 2 years of ICT service management experience, and demonstrate excellent communication skills. This full-time on-site role is pivotal to maintaining client satisfaction and operational efficiency.