SGB Holding ICT Division, Head Hunting Company focused on Innovation Technology & Digitalization, is looking for a
Freelance Network Resident Engineer
who will join the Infrastructure Teams of an important Global communication technology software and services firm.
Job Description
The selected candidate will join a leading Juniper Networks partner, responsible for managing the entire network infrastructure for the Milan–Cortina 2026 Olympic Games.
Key Responsibilities: End-to-End Trouble ticket resolution: Based at the TOC on a rotational shift schedule, this role is the critical bridge between the customer and our L2/L3 support teams. Key duties include: Monitoring and ensuring SLA-compliant ticket acceptance. Executing initial case triage based on customer input. Assigning cases to the correct L2 or L3 support domain or soliciting further details. Actively facilitating and driving the ticket resolution process to completion. Operational Excellence: Provide expert guidance and hands-on support to operations teams to maintain network stability, performance, and security during Games-time operations. Stakeholder Engagement: Coordinate closely with venue managers, engineering teams, service providers, and Games operations leadership to align designs and deployments with event timelines and evolving requirements. Issue Resolution: Act on complex network incidents, ensuring rapid diagnosis and resolution to protect critical event services.
Required Qualifications Minimum 4-5 years in telco operation delivery, ideally for large-scale or high-availability environments. Proven experience designing and implementing Core & Edge networks, SD-WAN, LAN/WLAN, and security solutions. Strong knowledge of network monitoring, incident management, and operational support processes. Ability to lead and coordinate multi-vendor and cross-functional teams in time-critical projects. Excellent communication skills to interface effectively with technical teams and senior event stakeholders.
Preferred Qualifications Prior experience supporting international events (sports, entertainment, or similar). Certifications in relevant technologies (CISCO, Juniper) Familiarity with Olympic Games technology delivery models and operational constraints. Prior experience with ServiceNow
Technical Competencies Good understanding of enterprise networking, WiFi network Proficiency with network monitoring and management services. Ability to create and interpret network diagrams, documentation, and operational playbooks
Job Offering: - Freelance collaboration (mandatory) - Fixed-term 6-month assignment - Salary commensurate with the experience - To be part of a cool and ambitious company - Rotational shifts covering 24/7 operation - Full on-site position - Excellent Knowledge of English language - Good Knowledge of Italian language
Location : Milan (MI)
A propensity for professional growth in a smart, friendly and strongly international environment completes the candidate's profile.
Send your application to giulia.barbarino@humangest.it
La selezione avverrà previa informativa sulla protezione dei dati ai sensi degli artt. 13 e 14 Reg. UE 2016/679 ed esclusivamente previa acquisizione di esplicito consenso del candidato. Gli interessati, ambosessi, (l.903/77), sono invitati a consultare il sito www.sgbholding.it. I dati saranno trattati ai sensi degli artt. 13 e 14 Reg. UE 2016/679
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