Customer Service Representative
We are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will play a vital role in ensuring that customers receive exceptional service and support.
Job Description:
The primary responsibility of this role is to assist customers through phone and/or chat with their inquiries. This includes providing account and application support, troubleshooting technical issues, and delivering accurate and real-time answers to inquiries.
Required Skills and Qualifications:
* High level of Italian and English (oral and written)
* Possess excellent communication skills with a strong sense of empathy and teamwork
* Familiar with digital streaming services and devices
* Positive and solution-driven attitude
Benefits:
* Full-time employment with indefinite contracts
* Competitive salary and performance-based bonuses
* Referral bonus opportunities
* Fully paid training on the company and the project you'll be supporting
* Career development programs, specialized courses, and language classes
Others:
This role offers a unique opportunity for career growth and personal development. We provide all the training, tools, and support you'll need to succeed in this role. You'll also have access to development programs and specialized courses to help you build the career you've always envisioned.