The Snowsports Operations Supervisor is responsible for the operational delivery of the snowsports school programme in Aosta / Pila based on planning passed on from the Snowsports Planning Supervisor ensuring that they work closely with the Snowsport Planning Supervisor.They are responsible for the full time and part time instructors and will provide guidance, support, help with questions and be there for team welfare.The Snowsports Operations Supervisor will deliver the Sunday instructor welcome meeting and will be responsible for delivering the daily instructor morning briefings. They must speak a minimum of conversational Italian in order to communicate with the local ski schools who provide us with part time instructors.They will oversee check out and check in, ensuring that all clients are allocated to an instructor group of the correct ability level, and will troubleshoot any issues that arise. During the day, they will monitor beginners’ area, the progression to ensure that instructors are following the strict group management that is outlined for them and ensure that suppliers on the hill are happy with the collaborations with Interski.The Snowsports Operations Supervisor will monitor and respond to the WhatsApp calls / messages in relation to an accident / injury, lost or found student and any requests for equipment changes.The Snowsports Operations Supervisor will also arrange regular lessons for staff and training for instructors as well as delivering lessons to clients when operationally required.Supervisors are expected to remain available to both their team and clients at all times, primarily via phone, to provide support and guidance should any issues arise in resort—attending in person if the situation requires it, regardless of the time of day or night.Given the seasonal nature of the role, team members are expected to work up to a five-month period with one scheduled day off per week. The workdays can be long and physically demanding, often in varying weather conditions. As such, we value individuals who demonstrate resilience, a positive mindset, and a proactive approach to maintaining their mental and physical wellbeing throughout the season.KEY RESPONSIBILITIESResponsible for the full time and part time instructors including any issues that arise, guidance or support, questions, and team welfareDelivers Sunday instructor welcome meetingDelivers daily instructor morning briefingsOversee check out and check in of snowsports schoolMonitor beginners’ area, progression, group management, supplier relationsLiaison with resort team member / s for equipment changes. Rescue etcTo monitor WhatsApp groupsArrange snowsports lessons to clients, staff and instructorsSKILLSExceptional customer serviceExcellent communication and organisational skillsExperience with using Microsoft Excel, Word and quick to learn our bespoke CRMFriendly, positive, and personableFlexible and adaptable to changesProactive with the ability to find solutions to any issues that ariseTaking ownership of your responsibilitiesAbility to remain calm under pressureA team playerPassionate about skiing and snowboardingREQUIREMENTSCriminal Record Disclosure / DBS / Police Check - ESSENTIALEnhanced DBS for UK residents / citizens which Interski will assist withTeam leader experience – ESSENTIALMinimum Level 2 Alpine Ski Qualification – ESSENTIALOver 21 years old – DESIRABLEDriver’s licence willingness to drive manual vehicles in resort (2-seater / 5-seater / 9-seater) – ESSENTIALFluent in English - ESSENTIALConversational Italian – DESIRABLECONTRACTOR PACKAGEContribution towards travel expenses at the start and end of the contractTraining programme delivered at the start of the contractAccommodation (shared room in shared apartment or hotel)Option to live out and an allowance of £400.00 per month offeredMeals (lunch provided during the season)Uniform (ski jacket and ski trousers gilet polo shirts)Lift PassAosta / Pila team members will receive a season pass for Pila, Crevacol CogneIf required to work in another resort, a daily or 5-day lift pass will be providedEquipment (skis / poles / boards / boots if required)Insurance (travel, medical and public liability) – depending on nationalityOne day off per weekPre-agreed time off during the season (non-peak weeks only) toTeam Engagement Programme (contractor of the month and social events)Competitive wages of £1900.00 pcm working on a contractor basisNUMBER OF ROLES AVAILABLEOne (Aosta / Pila)WHERE YOU CAN DO THIS ROLEOur full time Snowsports Operations Supervisor is contracted to work in the Aosta Valley, Italy and work carried out in Aosta / Pila with ad hoc requirements to work in our other resorts of La Thuile, Courmayeur and Gressoney.The Holidays Co-ordinators are the face of Interski, assisting with the smooth organisation and delivery of the Ski Holidays market (adults’ groups, families, solo travellers corporate groups) in La Thuile Courmayeur.The Holidays Supervisor is the face of Interski, assisting with the smooth organisation of the Ski Holidays market across all resorts (Aosta / Pila, Courmayeur and La Thuile) and delivery of the Ski Holidays market (adults’ groups, families, solo travellers corporate groups) in Aosta / Pila.J-18808-Ljbffr
#J-18808-Ljbffr