At Kestrel Vision group, you'll help build the next era of industry and drive innovation forward.
Si candidi tempestivamente! È previsto un elevato volume di candidati per il ruolo descritto di seguito, non aspetti a inviare il suo CV.
Based in
Italy, we're currently seeking for our new
Field Service Engineer .
Missions and duties:
Support installation of new systems and upgrades at customer sites across the EMEA region, with the required assistance if needed
Assist with mechanical, electrical, and pneumatic troubleshooting tasks.
Perform basic diagnostic activities on electro‐mechanical equipment and escalate complex issues when needed.
Support senior FSEs in conducting onsite customer training and system familiarization.
Provide courteous and professional support to customers during service visits.
Perform routine equipment inspections, preventive maintenance, and system audits following established procedures.
Maintain clear communication with customers and internal teams regarding activities and follow‐ups.
Read and interpret basic electrical and mechanical drawings (training provided).
Complete service documentation, trip reports, and time/expense entries accurately and on time.
Travel frequently across EMEA (up to 70–90%, depending on workload).
Perform additional tasks assigned by management.
Profile:
Current Field Service experience in Europe is strongly preferred.
Technical aptitude, fast learner, and adaptable to new technologies.
Hands‐on experience in: installation, alignment, wiring termination, and commissioning of precision electro‐mechanical equipment
building mechanical frames and support structures
Skilled in mechanical tools, including: high‐speed drilling, drilling hardened steel, stainless steel, or concrete, tapping and threading, mechanical anchoring
Skills in technical documentation (electronic forms, reports, SOP creation).
Strong customer‐facing communication skills, able to explain complex topics clearly.
Organized, detail‐oriented, self‐driven, and able to manage independent work.
Experience with planning and executing preventive maintenance activities.
Strong follow‐up and ownership of assigned tasks.
Flexibility to work irregular hours or short‐notice travel based on customer needs.
Italian and English speaking mandatory / French is a plus
Additional but not mandatory skills:
Exposure to vision systems, sensors, or industrial inspection technologies.
Basic experience with PLCs, automation, or robotics.
Experience with mechanical assembly or simple wiring tasks.
Ability to read more advanced engineering schematics.
Technical writing or documentation experience. xivgfpx
Basic programming knowledge (PLC, Python, C++, etc.).
Experience in metal fabrication, welding, or machining.