About Trace One
Trace One is a global leader in PLM and compliance solutions dedicated to retailers and manufacturers of Consumer Goods (CG). With over 30 years of industry expertise, we provide innovative and scalable solutions that support the entire lifecycle of product manufacturing, enabling our clients to thrive in new markets. Serving more than 9,000 brands worldwide, Trace One is committed to excellence in every aspect of our business, including solutions, standardization and data access, customer success, and social and environmental responsibility.
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Context: As an IT Business Analyst, you are responsible for the lifecycle of innovative business and functional requirements, including collection from stakeholders, defining and designing requirements, aligning and prioritizing them based on product vision, and monitoring development through applicable methodologies. You oversee software implementation iterations, ensuring understanding and compliance with Trace One methodologies, and ensure that goals, scope, and product domain are clear to all team members.
Key Responsibilities:
* Lead workshop sessions with customers to capture and document requirements effectively.
* Manage multiple projects simultaneously according to statements of work.
* Deliver system design elements, including data migration rules, business rules, prototypes, or other detailed deliverables.
* Collaborate with Project Managers, Product Teams, Regulatory, and other departments to design solutions that meet project constraints.
* Design solutions in partnership with the Enterprise Solution Architect through Business Blueprint documentation.
* Refine and document detailed user requirements to clarify for Development and QA teams.
* Enforce best practices and optimize core product reuse within project teams, refining requirements with Professional Services and end customers as needed.
* Validate products during development phases following project methodologies.
* Support QA testing processes, including developing user acceptance criteria.
* Assist in training for Services, Sales, and Marketing teams.
* Provide expertise in PLM solutions.
* Contribute to business case development for innovative proposals.
* Support Sales and Pre-Sales teams with RFIs and RFPs as needed.
* Coordinate with third-party entities such as system integrators and consultants.
Core Competencies:
* Excellent written and verbal communication skills, including technical writing.
* Ability to demonstrate software and communicate effectively at business and technical levels.
* Leadership skills to facilitate requirement-gathering sessions.
* Quick learner of new products, systems, and technologies.
* Strong collaboration skills with internal and external clients.
* Analytical, problem-solving, and critical thinking skills.
* Willingness to travel for requirements gathering.
* Experience in PLM software implementation, preferably in the food & beverage industry.
* Proficiency in English, both written and spoken.
Education & Experience:
* Over 5 years of experience in preparing functional requirements, use cases, business process modeling, and creating use-case or sequence diagrams, preferably in the Food & Beverage industry.
* Knowledge of the full SDLC.
* Experience with software design and modeling tools such as UML.
Additional Information: Expect to travel domestically and internationally as required.
What can you expect from us?
* Encouragement to suggest ideas and solutions.
* International and multicultural environment.
* Opportunities for internal growth and training, including an internal Academy and unlimited LinkedIn Learning access.
* Engaging events organized by our Happiness Committee.
* Equal opportunity employer.
If you see yourself in this role, don't hesitate to apply by submitting your CV via LinkedIn. A competitive salary will be offered to the successful candidate.
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