Job Description:
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* We are seeking a highly motivated Biotechnology Success Manager to join our team in shaping the future of life sciences, diagnostics, and biotechnology. This role will play a critical part in driving the adoption of Leica Microsystems' image analysis software portfolio.
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Key Responsibilities:
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1. Act as the primary point of contact for customers regarding Leica Microsystems' AI image analysis software.
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2. Work closely with Market Development, Application, Product Expert, and Marketing teams to create and grow a strong user community.
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3. Manage renewals and drive expansion by identifying and addressing customer needs through value selling techniques.
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4. Directly contribute to meeting quarterly and annual sales targets by leveraging advanced microscopy systems and knowledge of image analysis software.
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Required Skills and Qualifications:
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* BA/BS or MS degree in biology, chemistry, or a related scientific field.
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* Proven experience in customer-facing roles such as Customer Success Management, Customer Support, or Account Management in SaaS or software sales environments.
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* Familiarity with microscopy and/or image analysis software, including hands-on experience with advanced microscopy systems.
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* Fluency in English and another European language.
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Benefits:
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* A comprehensive benefit program that adds value to your life.
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* The opportunity to work on meaningful projects alongside passionate colleagues.
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* Access to cross-company collaboration and exceptional career development opportunities.
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About Us:
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We believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. Join us today and be part of a winning team that accelerates the real-life impact of tomorrow's science and technology.
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Keyword: Biotechnology