Overview: - Reschio E-Commerce & Collections project is a unique reality that blends craftsmanship, elegance, and a sustainable, contemporary lifestyle. To support the growth of this ambitious project, we are looking for an experienced and highly organized E-Commerce Logistics Coordinator to join our fast-paced and expanding team. Main duties and responsibilities: - Monitor warehouse stock levels and ensure timely product restocking; - Organize shelving and optimize the handling, preparation, and movement of goods; setting up spaces and shelving, improving the general layout of the warehouse to optimise product picking, preparing incoming and outgoing orders. - Manage daily outbound shipments, collaborate with couriers and freight forwarders, and act as the main point of contact for all logistics partners, continuously working to improve delivery costs and timelines; - Track shipped orders and manage return processes; coordinate with the sales team to follow up on in-progress or partially fulfilled orders; - Handle incoming supplier orders, verify deliveries and packing slips; oversee customer returns, restocking, and coordinate with the finance team to process refunds; - Use order management and inventory systems daily, including regular use of barcode scanning tools; - Identify and propose improvements to the overall logistics workflow, including storage, picking, and shipping procedures; - Prepare KPI reports to monitor performance; - Collaborate closely with the Purchasing, Customer Care, and Finance teams to ensure accurate and timely flow of goods, order updates, and refund processing. Main skills and competencies required: - Minimum of 2 years’ experience in a warehouse or logistics role, preferably as a coordinator; - Strong values of integrity and ethical conduct; - Strong communication skills both written and verbal; - Excellent interpersonal skills; - Be confident in the daily use of IT programme and Microsoft suite; - Be a team player and have a pro-active approach; - Be able to perform in a dynamic work environment; - Proficiency in English and Italian; - Experience with e-commerce platforms (e.g., Shopify, Magento) and shipping tools (e.g., ShippyPro), as well as a background in e-commerce or digital retail environments, is a strong plus. We offer: - Learning & development training; - Well-being activities (Yoga classes, get together activities, etc.); - Competitive salary offer. - Further details will be provided during the job interview.