Restaurant & Lounge Manager
We are seeking an experienced and dynamic Restaurant & Lounge Manager to lead the daily operations of Gucci Osteria da Massimo Bottura in Tokyo, including the adjacent lounge within the Gucci flagship store. This role requires a leader who can deliver the highest standards of service and create an exceptional, personalized luxury experience for every guest.
Key Responsibilities
Oversee daily restaurant and lounge operations, ensuring excellence in guest service, presentation, and hospitality.
Manage restaurant operations, including inventory control, ordering, and compliance with health and safety regulations.
Lead, train, and develop a team of approximately 30 employees, maintaining efficient scheduling and workflow.
Build strong relationships with guests, anticipate their needs, and resolve issues promptly to deliver a seamless luxury experience.
Collaborate with the culinary and front-of-house teams on menu development and introduce innovative ideas in line with the Gucci brand.
Monitor performance metrics, analyze business operations, and implement strategies to enhance efficiency and guest satisfaction.
Requirements
Proven experience as a F&B; Manager or in a similar leadership role within luxury hospitality.
Experience with inventory management systems and POS platforms.
Strong business analysis skills and personnel management experience.
Proficient in English (daily conversational level).
Experience working with a luxury brand or high-end establishment is a significant advantage.
Exceptional leadership, communication, and interpersonal skills with a passion for delivering luxury guest experiences.
Apply for this position
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