Role Summary
Per una comprensione completa di questa opportunità e dei requisiti per essere un candidato di successo, continui a leggere.
Planner will support the organization in organizing assistance calls, coordinating the field activities.
Key Responsibilities
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* Opening Assistance Calls: System call recording (or taking charge if the call is already open) Planning and management of the intervention (technical employees or third parties, with order issuance).
* Order management: Taking charge of the management of the order at the time the delivery of the material to the customer or to the warehouse has been scheduled; Management of the administrative documentation necessary for the completion of the intervention.
* Planning and management of the intervention (technical employees or third parties, with order issuance) Possible management of the rental of the necessary lifting equipment and imputation of the purchase order.
* Maintenance management: Annually (or for new customers), renewal of the documentation necessary for the management of maintenance activities deriving from the contracts; Planning and management of the intervention (technical employees or third parties, with order issuance).
* Administrative management: Reception and sorting of reports received from internal and external technicians; Final accounting of the activities from the intervention closing report by internal and external technicians.
* Information passage for Service billing; Documents archive.
* Verification of the correct issuance of invoices for the activities carried out during the month.
* Forecast of the week / month for the activities carried out.
Requirements
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* Education: relevant high‑school or university degree in Engineering and/or Business Administration.
* Languages: English good level, native in local language.
* Computer skills: MS Office and CRM skills.
* Other: Driving license. xjrgpwk
* Experience: extended and comprehensive experience of success from international business b‑2‑b environment on similar roles.
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