DETAILS – Hospitality, Sports & Leisureis the platform responsible for managing Arrow Global's Hospitality, Sports & Leisure assets in Portugal. It currently oversees several hotel units located in Vilamoura, Carvoeiro, Lagos, Albufeira and Madeira, as well as the largest golf portfolio in Portugal, including the golf courses in Vilamoura, PGA Aroeira Lisboa, Palmares and Vale Pisão. Internationally, DETAILS also manages two golf courses in Sicily, integrated within the Costa Ragusa destination. In addition, it is responsible for the management of the Vilamoura Equestrian Centre.Golf Operations Manageris responsible for the smooth and efficient daily operation of the golf facility, ensuring an outstanding guest experience and the achievement of operational and financial objectives. The role works closely with the management team to enhance service standards and support the overall success and development of the venue.Key ResponsibilitiesOversee daily golf operations, including the driving range, pro shop, and cart fleetEnsure high-quality course conditions in coordination with the groundskeeping teamSupervise, train, and develop golf operations staff, including scheduling and performance managementEnsure excellent guest and member experience, including tee time management, check-ins, and issue resolutionPlan and coordinate golf events, working with sales and marketing to drive participationManage inventory, retail operations, and equipment procurementEnsure compliance with health, safety, and environmental standardsPrepare operational and financial reportsSupport the setup of operational procedures and systems (front office, retail, caddie services, booking systems, player services)Participate in recruitment and training of the golf operations teamSupport the General Manager in commercial and operational initiativesRepresent the venue at international golf fairs and industry events, when requiredKey QualificationsBachelor's degree in Business Administration, Hospitality Management, or related field (preferred)3–5 years of experience in golf operations or hospitality/sport management rolesStrong skills in operations, customer service, event management, and financial oversightProficiency in management systems and Microsoft Office toolsAbility to work flexible hours, including weekends and holidaysFluency in English and Italian; additional languages are an advantageLocationRagusa#J-18808-Ljbffr