Ph3Overview /h3 pbSequel Wire and Cable is a growing manufacturer of wire and cable products located in Argos, IN. We are committed to providing high-quality jobs with competitive pay and benefits for our employees and their families. We take pride in empowering our employees to contribute to our success while enjoying a stable, rewarding career. /b /p pSequel Wire and Cable is seeking a bCustomer Success Specialist /b to join our team. This full-time role is responsible for supporting customer account management and ensuring excellent customer experience from order entry through delivery. /p pSequel Wire and Cable provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. /p h3Responsibilities /h3 ul liServe as the primary point of contact for customer inquiries via phone and email /li liAccurately enter and manage customer orders in the system /li liMonitor order status daily and provide timely updates to customers /li liMaintain and update price sheets and product information /li liSupport customers with product details, specifications, and general verbiage related to wire and cable manufacturing /li liProvide administrative support to Sequel staff as needed /li liCollaborate with internal teams to resolve issues and improve customer satisfaction /li liEnsure accuracy and attention to detail in all documentation and communications /li /ul h3Qualifications /h3 ul liHigh school diploma or equivalent required; additional education a plus /li li1+ years of professional experience, preferably in a manufacturing or related environment /li liProficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint); intermediate level or higher preferred /li liStrong attention to detail and organizational skills /li liExcellent communication and interpersonal skills with the ability to work across all levels of the organization /li liAbility to take ownership of tasks and proactively solve problems /li liFamiliarity with manufacturing terminology or technical language preferred /li /ul h3Senior/Position Details /h3 ul liSeniority level: Entry level /li liEmployment type: Full-time /li liJob function: Other /li liIndustries: Manufacturing /li /ul /p #J-18808-Ljbffr