JOB DESCRIPTION
Company Description
We are Straumann. United for global excellence in dentistry. Every vision has its story. Ours began more than 60 years ago. Since then, our innovations and achievements have become landmarks in dentistry worldwide. Straumann began as a family-owned institute, grew into a publicly owned holding, and today comprises several international companies around the world. Straumann Group develop, manufacture, and supply dental implants, instruments, biomaterials, CADCAM prosthetics, digital equipment, software, and clear aligners for applications in replacement, restorative, orthodontic and preventative dentistry. People and culture are the Straumann Group’s greatest assets; they are the keys to high performance and sustainable success. The fundamental driver of this culture is the player‐learner mindset, which seeks to inspire and nurture in every employee.
Your Role
• Providing first-line clinical support to doctors who have queries regarding case evaluation, record taking, communication with the technician, case set-up modifications and predictability, aligner troubleshooting and finishing of orthodontic cases.
• Working closely with doctors who are new to the ClearCorrect system and providing additional support and assistance with general queries regarding aligner treatment planning and processes.
• Conducting clinical training for doctors and their clinic support team.
• Provide ongoing clinical updates and training to the internal sales and marketing teams and support any clinical queries that the sales team may encounter during their interactions with the doctors
• Working closely with the EMEA Clinical Advisor to provide ongoing feedback and updates from doctors and assist to develop clinical plans and strategies to ensure clinical success in the market.
• Representing ClearCorrect at educational events and programs, medical meetings, conventions and exhibitions.
• Driving success with the ClearCorrect business development by working collaboratively with the sales team to achieve targets and set goals.
• Review and update educational content
• Support the sales and marketing teams in interactions with scientific societies.
Your Profile
• Bachelor of Dental Surgery, Graduate doctor of Dentistry or equivalent
• Orthodontics and/or experience with aligner orthodontics is an advantage
• Postgraduate business studies is also an advantage
• DDS/DMD/BDS (foreign or domestic)
• 2+ years of work experience, of which at least 2 years in a clinical environment or as a setup technician
• Experience in providing training to dentists and orthodontists is a plus
• Excellent interpersonal and written communication skills, strong presentation skills
• Enthusiastic about providing excellent support & service, always customer centric
• Good knowledge of basic computer operations and Microsoft Office tools.
• Fluent in Italian and English
Save
Equal Opportunity and Affirmative Action Employer (US applicants only)
Straumann Group is an equal opportunity employer and will not discriminate against any employee or applicant for employment on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national origin, age, veteran status, or disability unrelated to job requirements. Straumann Group will take affirmative action to ensure that qualified applicants are employed and that employees are treated without regard to their race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran and disability status. In compliance with U.S. Department of Labor Executive Order 11246, Section 503 of the Rehabilitation Act, and Section 4212 of the Vietnam Era Readjustment Assistance Act, Straumann Group has developed and maintains an affirmative action program and plan.
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