For PTG Consulting is responsible for providing services for assigned sales projects. This role requires the ability to offer both a strategic approach and tactical execution based on client needs and scope of project with a steady management of multi-tasking between assigned clients. PTG Consulting duties will be a combination of one-off projects and ongoing sales support. This role influences and has responsibility for client retention and new business for PTG Consulting. Client types include hotels, small groups of hotels, and destinations. Additionally, this role serves as a resource to Preferred Hotels & Resorts (PH&R) and Beyond Green (BG) sales needs as capacity allows.
This is an exciting role for a talented, organized individual who is looking for a new challenge and wants to join a fast-paced and high-performing team renowned for their approach and delivery of unparalleled service. You will demonstrate a positive can-do attitude and a genuine knowledge and interest in the luxury hospitality industry.
Organizational Relationship
Under the supervision of the Senior Director, Hospitality Sales, Europe, the Manager, Hospitality Sales, Europe will support client assignments as assigned. This role meets regularly with PTG Consulting’s US Hospitality Sales leader, Global Sales leadership, and has frequent contact with PHR sales associates globally.
Duties & Responsibilities
PTG Consulting Duties
* Sales Representation: Responsible for assigned hotels representing defined segment(s). Length of representation may vary but is typically for a period of 12+ months.
* Property Support: May include temporary support for a hotel or support for a hotel that desires a long-term engagement. Level of support and length of engagement varies based on client needs.
* Project Execution: Responsible for hands-on execution of assigned projects, such as:
* Strategic Segmentation Shifts;
* Development or adjustments to Sales and Marketing Plans.
* The Manager provides reporting to the client based on project scope and internally reports hours per project.
* The Manager participates, as needed, in new client pitches and renewal proposals.
* The Manager actively promotes PTG Consulting services to increase brand awareness and grow the customer base.
Sales Representation Duties
* Develop business from the European and UK market for a portfolio of luxury hotels through sales activities and direct efforts.
* Organize and lead sales roadshows, events, showcases, and FAM trips focused on the luxury market.
* Escort member hotels on sales calls during organized sales roadshows.
* Manage UK and European sales with luxury tour operators and travel partners, conducting presentations and webinars.
* Represent PTG properties at events to increase brand awareness and revenue.
* Identify and target high-revenue travel agency accounts for PTG consulting hotels.
* Build effective relationships with PTG member hotels through communication.
* Create and maintain a database of all accounts.
* Report industry trends.
* Participate actively in sales meetings.
Preferred Hotels, Resorts, and Beyond Green Brand Support
* Manage accounts on behalf of PHR and BG as assigned.
* Conduct client visits for PHR & BG hotels as assigned.
Qualifications
* Typically acquired through a university degree or related hotel/travel industry experience.
* Eight+ years of hospitality or travel industry experience, including two years on-property or multi-hotel sales experience.
* Expertise in the UK/European luxury leisure, MICE, and tour operator markets.
* Experience with key luxury hotel programs like Virtuoso, Signature, Serandipians, and American Express Fine Hotels & Resorts.
* Excellent relationship-building skills, customer service orientation, multitasking, analytical skills, and proven presentation skills.
* Highly flexible and adaptable to change.
* Experience in consulting is preferred.
* Willing to travel domestically and internationally.
* Proficient in written and verbal English; multiple languages a plus.
* Sound knowledge of Microsoft Office.
* Positive attitude, good communication skills, commitment to high customer service, initiative, self-motivation, and teamwork skills.
Working Conditions
This is a home-based role.
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