Lead IT Service Transformation
Full-time | On-site in Parma (3 days/week)
You will lead the transformation of IT service governance across the digital and application landscape. Your role involves redefining service delivery models, optimising processes to improve customer satisfaction.
We are seeking an experienced Global Service Delivery Manager to drive change and ensure seamless IT service delivery.
* Skill Requirements:
* Strategic thinking and problem-solving skills.
* Leadership and management experience.
* ITIL knowledge and certification.
Benefits:
* Opportunity to work with a global manufacturing organisation.
* Chance to redefine service delivery models and contribute to business growth.