A leading European bank is seeking a Mid-Level IT Service Management Analyst in Milan to monitor and optimize IT service processes, ensuring compliance with industry regulations. The candidate should possess a degree in Science or Technology, with at least 2 years of relevant experience. Responsibilities include managing IT incidents, supporting change requests, and generating performance reports. The role requires excellent communication skills and familiarity with ITSM tools. This position offers an opportunity to enhance your career in a digital banking environment. #J-18808-Ljbffr