Overview Network Operations Manager – Milan, Italy (Bicocca) – Hybrid working Are you ready to take the lead in powering the future of digital content delivery? An innovative and rapidly growing media technology company is looking for a Network Operations Manager to oversee and evolve the backbone of their intelligent streaming infrastructure. This is a fantastic opportunity to work in a high-impact role where technology, performance, and reliability converge. Responsibilities Manage and develop the Network Operations Team. Ensure the best quality of service for the network infrastructure. Develop and assess the skills of team members. Monitor and ensure completion of activities and projects. Technically support teams during the analysis and troubleshooting phase. Approve strategies to improve network capacity and performance. Plan standard infrastructure expansion according to business requirements. Lead network upgrade projects. Manage incident and communication with internal teams. Administer vendors and coordinate ISP relations. Evaluate network services and providers. Manage budget to ensure the best solutions. Plan and organise disaster recovery and business continuity test. Ensure that security standards are maintained in procedures and configurations. Collaborate with other teams to address complex network problems. Review and validate configurations, operating procedures, and documentation. Provide support as an escalation point for the Network Operation Team. Support customer-facing teams with technical details. Review detailed reports on network performance, capacity planning and project status. Identify and propose improvements to network infrastructure and operations. Experience Minimum of 10 years of experience in Telco network operations and engineering or ISP Preferred experience with or exposure to CDN infrastructures. Qualifications Education: Bachelor's degree in Telecommunication, Computer Science, Information Technology, or a related field. Skills Strong Knowledge of: Internet Service Provider, Internet Exchange, Transit, Edge on net services, Peering configurations and troubleshooting, Dynamic routing protocols like BGP, OSPF, Data Center, colocations, racking, powering, interconnections, LOA, L2/L3 connectivity. Knowledge of network devices and configurations. Experience with Linux for network monitoring and tools. Excellent problem-solving and analytical skills. People and time management Strong communication and documentation skills. Project Management Skills Certifications CCNP or CCIE or equivalent certifications are preferred. Seniority level Mid-Senior level Employment type Full-time Job function Information Technology and Management Industries Broadcast Media Production and Distribution and Technology, Information and Media J-18808-Ljbffr