The Employee Relations Manager (ERM) is an important role within the EU EXR (Employee Experience and Relations) Field organization, supporting the Country EXR team. This position assists in driving ER activities and initiatives across on the road (OTR) operational business lines within a specific country geography. The primary focus is to support EXR operational excellence, goals, and strategy while addressing the ER needs of the country. The ER Manager works closely with Ops, DSPM and other key in-country stakeholders to support the execution of the country-specific ER strategy. This role involves assisting in the implementation of strategies to address country labour relations challenges for business lines. The ERM provides labour relations support by collaborating with operational teams to advance company objectives. Key job responsibilities 1. Labour Relations Strategy - Support the implementation of the EXR strategy - Assist in delivering business line-specific goals and key initiatives - Identify potential issues and support risk mitigation strategies - Monitor internal EXR environment and external operating context 2. Operational Excellence - Analyze data to support recommendations and measure strategy success - Ensure compliance of EXR decisions and activities - Contribute to innovative solutions that challenge current practices - Support engagement mechanisms to maintain positive workplace environments - Conduct site visits to gather information for ER risk mitigation - Contribute to EXR reporting activities 3. Stakeholder Collaboration - Build relationships with peers and internal leaders - Support project management for initiatives aimed at improving associate and driver experience - Contribute to the development of standardized ER solutions The position reports to the Senior Employee Relations Manager AMZL IT, within the EU Employee Experience and Relations Team at Amazon. This is a full-time position that will require significant travel throughout Italy (up to 50% of the time) and beyond on occasion, sometimes with little or no notice.- Bachelor's degree and professional experience in employee relations, labor relations, or labor/employment law - Fluency in Italian and English (CEFR C2) - Knowledge of Italian labor and employment law - Experience in project management within a matrix environment- Master's Degree in Law, Human Resources or related field - Experience working with third-party contractor workforces - Experience in distribution, logistics and/or transportation industries - Strong analytical, communication, and writing skills - Ability to work in fast-paced, ambiguous environments - Flexibility and good organizational skills Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. J-18808-Ljbffr