Ph3Experteer Overview /h3pIn this IT Expert role, you support and enhance Contract Logistics Information Systems to keep systems stable and responsive. You will lead and assist system implementations, onboarding customers, and go-live activities, while driving process improvements across IT and operations. You’ll coordinate releases, perform integration testing, and build user training and knowledge bases to boost adoption. Collaboration with cross-functional teams ensures compliance and local system enhancements, shaping efficient logistics IT. This role offers meaningful impact in a global leader’s tech-driven logistics network. /ph3Benefits /h3ulliProvide operational and post-implementation support for Contract Logistics Information Systems /liliLead and support system implementations including onboarding, environment configuration, and go-live/hypercare /liliCoordinate release management and execute integration testing for stability /liliConduct user training and maintain internal knowledge bases for system adoption /liliCollaborate with corporate teams and SMEs to drive compliance and improvement projects /liliAnalyze and optimize operational processes leveraging new functionalities and integrations (EDI, replication, A2A) /liliManage ticketing systems, follow up on issues, and generate analytical reports /liliSupport hardware and system setup in WMS, including barcode printers and label printing /li /ulh3Responsabilità /h3ulliBachelor's degree in information systems, logistics, or a related field /liliMinimum 4 years of experience in IT support or logistics systems /liliSolid understanding of BY WMS Moca Programming, ERP/MRP/CRM/WMS systems /liliExperience with databases and advanced Excel skills /liliKnowledge of SQL /liliStrong communication, analytical skills and attention to detail /liliExperience in software testing and quality assurance /liliFluent in written and spoken English and Italian /li /ul /p #J-18808-Ljbffr