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As a Future Cruise Consultant, you will be responsible for promoting and selling future cruises on board to ensure set target achievement in terms of total pax and net revenues fixed month by month.
The purpose of the role is to grant the best and highest conversion rate between guests who book on board their future cruises and guests travelling on board.
With a strong focus on business, the Future Cruise Consultant catches all the opportunities to familiarize with guests.
Demonstrate Your PassionWe welcome everyone in a space where you can reach your full potential by:
Promoting activities and special offers to the GuestsParticipating in on-board events, excursions, gala events in order to make contacts with GuestLeading presentation about cruise product and itinerarySupporting ship visit organized by Travel Agents when requestedCompleting back office activities such as booking managementGet Things RightCosta values teamwork and collaboration to provide memorable guest experiences.
Here's how you can get things right and safe:
Respecting and correctly applying the sales channel rules.Reporting regularly to Senior FCC, Tour Manager, Hotel Director and Corporate Onboard Future Cruise Sales Department ashore in order to assure that all activities are coveredPrepares and delivers communications (welcome letters, invitations to events, virtual messages) to the guests to promote sales and special offersWhat Makes You UniqueThe Onboard Future Cruise Sales Department is looking for a passionate and dedicated individual to join their team
The requirements for this job are:
Completion of Secondary schoolExperienced in sales and / or Customer care.
Experience in tourism is a plusGood command of the English language at least at B2 level and Spanish or French or German at B2 levelYou are available to live travelling aboard a cruise ship for the contract period of 5 months, working 7 days a week.Why CostaWe see your career as an exploration of your potential.
Embark on your career journey where you explore your talents and skills, and see each accomplishment as a beginning for your next experience
Diversity, Equity, And InclusionCosta is like a world within a world.
Shipboard and shoreside, each of us brings unique insights and perspectives.
All of us are valued and respected for who we are.
Costa is a global community where everyone belongs.
Join Costa's Future Cruise Sales department for a rewarding cruise industry career.
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