Ph3Experteer Overview /h3pAs a Fraud Investigator at ING Italy, you will conduct end-to-end fraud investigations, analyzing digital traces and collaborating with law enforcement and legal teams. You’ll identify, diagnose and respond to fraud incidents, documenting findings and implementing mitigations to prevent losses and recover funds. You work with cross-functional teams, handle complex investigations across products and channels, and share lessons learned to strengthen controls. This role offers meaningful impact in safeguarding customers and maintaining ING’s trusted, innovative environment. /ph3Retribuzione / Benefits /h3ulliLead end-to-end investigations on fraud reports from systems, customers, and third parties /liliCollect, analyze and interpret digital forensic traces to support cases /liliDocument findings and report to internal stakeholders and external parties as needed /liliCollaborate with fraud management and rule writers to define mitigating measures for new MO techniques /liliEngage with law enforcement and legal teams for data delivery and police reports /liliShare insights and lessons learned in line with organizational guidelines /liliCoordinate with global teams when necessary to achieve goals /liliOperate under pressure with a pragmatic, independent, and decisive approach /li /ulh3Responsabilità /h3ulli5+ years in a (complex) financial services environment, preferably as investigator or data analyst /liliBachelor level education; knowledge of Forensic ICT or Computer Science is an advantage /liliExperience in digital fraud investigation and relevant laws/regulations /liliStructured, proactive, flexible, and independent working style /liliStrong understanding of fraud threats in dynamic environments /liliExperience engaging diverse stakeholders across countries /liliStrong data collection, analysis and visualization skills /liliExcellent questioning, communication and English proficiency /liliFamiliarity with global and local procedures and compliance /liliAligned with ING values and behaviours (Orange Code) /liliWillingness to work in Milan on a hybrid basis /li /ulh3Requisiti fondamentali /h3ulliSuper flexible smart working /liliCompetitive base salary and performance-based bonuses /liliInternational environment /liliLots of training and development opportunitiesh3Requisiti fondamentali /h3ulliSuper flexible smart working /liliCompetitive base salary and performance-based bonuses /liliInternational environment /liliLots of training and development opportunities /liliFocus on wellbeing (physical and mental) /liliBirthday day off (#doyourbirthday) /li /ul /li /ul /p #J-18808-Ljbffr