PbOperations Maintenance Manager, Maintenance Manager, Operation Manager, IT Controls Engineer, Spare Part Coordinator, Maintenance Planner, Administrator / Secretary, Process Engineer, Backoffice Administrators /b /p pbJob Purpose Statement /b /p ul liManage the setup of OM contracts and other service contracts for site(s) and regions, covering personnel, operations, service, quality, finance, subcontracts, and variations. /li liManage stakeholders up to senior management at both customer and Vanderlande. /li liContinuously develop the Vanderlande (SBS) Service proposition worldwide. /li liCreate and steer business investments with customers for the next 1-10 years. /li liSupport the startup of new onsite teams. /li liDevelop and professionalize the site-based service teams worldwide. /li liManage incidents (external internal). /li /ul pbQualifications and Abilities /b /p ul liMinimum 10 years of international service management experience. /li liEntrepreneurial mindset, people management skills, and excellent communication skills to develop long-term relationships with suppliers and customers. /li liBackground in automated handling systems, capital goods industry, or system integration; understanding business criticality. /li liExperience working with third-party service providers and subcontractors. /li liKnowledge of service contracts is advantageous. /li liStrong customer focus and service-oriented attitude. /li liExcellent verbal and written skills in English; proficiency in local language is preferred. /li liWillingness to travel globally and relocate temporarily if needed. /li liDrive for continuous improvement, commercial mindset, and project management skills. /li liAbility to build and lead teams. /li liAvailability for regular worldwide travel, including to headquarters. /li /ul pbResponsibilities /b /p ul liUltimate responsibility for maintenance and operations performance across all site(s). /li liParticipate in global audit programs. /li /ul pbKey Activities /b /p ul liAssist in preparing and setting up service contracts. /li liManage service contracts, including staffing, operations, quality, finance/PL, and customer contact. /li liHandle problem solving and troubleshooting. /li liReport to customers and communicate with headquarters in the Netherlands. /li liControl costs, warranty issues, and budgets. /li liManage contracts with subcontractors and customers. /li liImprove maintenance methods. /li liPrepare weekly and monthly reports. /li liEnsure health, safety, and environmental standards on site. /li /ul pbWork Pattern /b /p pFull-time hours with availability for major escalations and worldwide travel. /p pbCore Competences /b /p ul liOrganizational sensitivity /li liLeadership focused on teamwork /li liCustomer orientation and service provision /li liRelationship maintenance /li liSystemic thinking /li liStrategy development and implementation /li liPerseverance /li liSafety leadership /li /ul pJ-18808-Ljbffr /p #J-18808-Ljbffr