A fast-paced, service-driven team is seeking a Customer Service Representative to act as the central hub for all customer interactions—from order entry to issue resolution. This role is responsible for processing and confirming customer orders in the ERP system, setting up new accounts, and providing timely, accurate information on products, pricing, and delivery. The ideal candidate will collaborate closely with internal teams to ensure customer needs are met while identifying opportunities for future business growth. You’ll also help maintain compliance with regulatory requirements, support office administration, and back up front desk operations as needed.
We're looking for someone who thrives in a collaborative environment, communicates clearly and professionally, and brings a proactive, solutions-oriented mindset to their work.
Qualifications
* High school diploma required; Associate’s degree preferred
* 5+ years of customer service or related experience
* Strong verbal / written communication and problem-solving skills
* Proficient in Microsoft Office (Outlook, Word, Excel)
* Detail-oriented, organized, and able to manage competing priorities
* Experience with ERP / CRM systems and familiarity with logistics or manufacturing is a plus
If you're motivated by helping others, staying organized under pressure, and making an impact across teams, this role offers an excellent opportunity to grow and thrive.
About ManpowerGroup, Parent Company of : Manpower, Experis, Talent Solutions, and Jefferson Wells
ManpowerGroup (NYSE : MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.
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