We are looking for a Client Advisor available to work full‑time to cover a sickness leave at our outlet in Fidenza.
She/he will have to provide customers with high quality service by meeting their needs and expectations as well as spreading the philosophy and culture of the Brand.
Key Responsibilities:
Provide exceptional customer service experience by assisting customers in exceeding their needs, demonstrating an excellent knowledge of the products as well as of Etro history and heritage
Assist customers accordingly with Etro selling ceremony
Discuss with clients and give advice on general trends in fashion world and developments in luxury market, showing passion for fashion and luxury products
Ensure the achievement of the Store goals, enhancing and developing the business
Build and strengthen relationships with customers by developing CRM strategies
Establish good group dynamics, through efficient communication
Contribute to manage the visual display of the products in accordance with Etro visual guidelines
Help ensuring the products replenishment and physical inventory of merchandise
Follow Company grooming, accordingly with Etro standards and policies.
Key Requirements:
Deep passion for fashion and luxury
Experience in a similar role within fashion retail companies
Ability to drive and exceed individual and store results, as well as excellent commercial awareness and customers’ attitude
Ability to adapt to different customers
Team‑playing attitude
Ability to work in a dynamic environment
Fluent in English. Another language is a plus
Seniority level
Associate
Employment type
Temporary
Job function
Sales and Customer Service
Luxury Goods & Jewelry
Client Advisor - Maternity Cover Tempo parziale
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