The Store Manager plays a key role in leading the store. Commercial objectives and consistent growth of KPIs must be achieved, and store profitability must be optimized through sales strategies.
Key Responsibilities
* Manage costs effectively to ensure optimal store performance.
* Develop and implement sales strategies to drive business growth.
* Recruit and motivate staff to achieve company goals.
* Ensure quality customer service is delivered at all times.
* Handle customer complaints professionally and efficiently.
* Maintain the overall appearance of the store to enhance profitability.
Personnel Management
* Optimize staff organization within the store to maximize productivity.
* Collaborate with the People department to recruit new staff members.
* Develop and motivate staff to promote career progression within the company.
* Ensure that customer service procedures are followed consistently.
* Communicate product launch guidelines to staff and ensure their proper implementation.
Logistics and Loss Prevention
* Manage merchandise inflow and outflow to prevent loss.
* Collaborate with the profit protection manager to actively participate in loss prevention efforts.
* Ensure daily cash operations are managed properly to minimize losses.
Qualifications and Experience
* A previous experience managing structured retail stores is required.
* Strong leadership qualities and excellent interpersonal and communication skills are essential.
* Proficiency in Office suite (Outlook, Word, Excel) is necessary.
* Career progression history is desirable.
* Experience in a dynamic and expanding international context is preferred.
Additional Benefits
* An employee assistance program is available to support staff well-being.
* Access to a corporate discount portal provides staff with exclusive discounts.
* Product discounts and incentive bonuses are offered to staff.
Please note that due to the high volume of applications, only successful candidates will be contacted for an interview. We appreciate your interest in this opportunity and wish you the best of luck in your job search.