Who We Are : Born in 2004 as Techedge, we have almost 20 years of expertise that has enabled us to become Avvale! This journey has allowed us to build a team of over 3,000 employees across 11 countries worldwide.
What We Do : We assist public and private companies in redesigning their business models through innovative and sustainable solutions that positively impact both our clients and the world.
What You Will Find : At Avvale, we value our talents and your journey with us will include :
* Flexibility : Thanks to our policies, you can work remotely in Italy up to 5 days a week, and in SEE and Switzerland up to 5 months a year.
* Training & Development : Participate in on-the-job training, certifications, foreign language classes, and utilize a yearly budget for training courses.
* Gender Equality & Inclusion : Our commitment is demonstrated by initiatives like obtaining PDR 125, reflecting our inclusive and fair work environment.
How We Do It : Through circular economy models enabled by technological innovation.
Role and Responsibilities
We are currently looking for a People Manager with proven experience in SAP Manufacturing (PP, QM, PM modules) to join our SAP Services practice, which handles application maintenance, ticket management, and evolutive projects.
Key Responsibilities include :
1. Leading and coordinating SAP consultants within the AMS (Application Maintenance Services) change request stream.
2. Providing tutorship and professional support to team members, aiding their growth within the organization.
3. Serving as a client reference point, ensuring alignment between business needs and SAP solutions.
4. Ensuring service quality, driving process improvements, and monitoring team performance.
5. Contributing to service economics management, including cost control and profitability tracking.
6. Fostering a collaborative and growth-oriented work environment.
Required Skills
7. Solid experience in SAP Manufacturing with strong knowledge of PP, QM, and PM modules.
8. Excellent communication and interpersonal skills with technical teams and business stakeholders.
9. Leadership experience and prior people management within SAP teams.
10. Mentoring or coaching junior consultants experience.
11. Familiarity with AMS environments, ticket lifecycle, SLAs, and change management processes.
12. Understanding of service delivery economics and KPIs.
13. Fluent in English (spoken and written).
Come with us : You will have the opportunity to work with international players, enhancing your expertise for future challenges!
Avvale promotes equal opportunity, values diversity, and is committed to creating an inclusive environment in compliance with applicable laws.
Note : We do not consider applications without a CV.
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