People & Culture Coordinator - JR-02592 - People & Culture - Full time - Permanent - Mandarin Oriental, Lago di Como Key Responsibilities Talent Acquisition - Coordinate end-to-end recruitment activities including job postings, screening, interview scheduling, and reference checks. - Support hiring managers in identifying and attracting top talent aligned with the company’s culture and values. - Maintain and update applicant tracking systems and recruitment reports. - Collaborate on employer branding initiatives and partnerships with hospitality schools and universities. HR Administration - Ensure all employee records are complete, accurate and compliant with legal and internal standards (e.g., signed contracts, ID documents, policy acknowledgements). - Prepare and process HR documentation including new hire forms, internal transfers, promotions, and terminations. - Liaise with Payroll to ensure timely submission of employment changes. - Maintain and update probation review tracking and ensure timely follow-up with relevant managers. - Manage administrative processes related to employee benefits. Colleague Engagement & Internal Communication - Design communication materials for internal use (e.g., posters, presentations, newsletters). - Assist in organizing employee events and recognition programs in collaboration with the HR Manager. - Prepare monthly reports including starters, leavers, promotions, and transfers. Compliance & Projects - Support compliance with local labor law and corporate HR policies. - Assist with internal audits of personnel files and HR documentation. - Contribute to ad hoc HR projects and initiatives led by the Director of People & Culture. - Previous experience in Human Resources, preferably in a generalist or recruitment-focused role. - Experience in luxury hospitality is highly desirable. - Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook). - Excellent verbal and written communication skills in both Italian and English. - Strong organizational skills and attention to detail. - Proactive, collaborative, and committed to delivering an exceptional colleague experience.