Ph3Why Join Us /h3 pThe Ermenegildo Zegna Group is one of Italy’s most famous family driven enterprises and a world leader in luxury menswear. Founded in 1910, Zegna is deeply grounded in history and craftsmanship, yet always at the forefront of contemporary innovation and style. /p pWe are pioneers who embrace change, take ownership of our actions and work to create the world we want. /p pWith over 500 points of sale and 7,000 employees worldwide, we’re as proud of our people as our products and look for others that share our passion and commitment to excellence and authenticity. /p h3Your Opportunity /h3 pLocation: San Pietro Mosezzo (Novara) /p pAs bCustomer Service Specialist /b you will be part of our team to be the point of contact in a B2B environment. You have a caring attitude, understand customer centricity and the ability to translate customers needs into effective solutions. You are either an accomplished professional or at the start of your career, either way you are a good team player willing to growth in a dynamic environment. /p h3How Will You Contribute /h3 ul liFirst point of contact for Italian and European customers /li liAccurate management of customer orders up to fulfilment /li liSupervise product shipment with reference to seasonal order /li liManage commercial correspondence with customers, interfacing and collaborating with Area Manager, Logistic and Accounting Offices /li liHandling of claims and information requests coming from clients /li liReporting Activities /li /ul h3Who You Are /h3 pYou are a professional with strong interpersonal skills, attention to details and technicalities. /p h3You Have /h3 ul liAt least 1 year of experience in a similar role /li liFluency in English. Any additional language is an advantage /li liComputer (Office) skills with proficiency in Microsoft Excel /li liExcellent organizational and technical skills /li liAbility to interact with business functions and customers /li liBachelor’s Degree (not mandatory) /li /ul /p #J-18808-Ljbffr