The candidate will be a key member of a consulting team responsible for advising clients, designing solutions, and delivering enterprise-grade ServiceNow implementations on the ServiceNow. As a
ServiceNow Architect,
you will act as a trusted technical advisor, defining platform architecture, guiding delivery teams, and ensuring solutions align with client objectives, industry best practices, and long-term platform sustainability. Serve as the architectural authority for client ServiceNow implementations; Lead solution architecture workshops with clients to understand business needs, translate requirements into scalable ServiceNow designs, and define implementation roadmaps; Design end-to-end ServiceNow architectures, including workflows, integrations, data models, and security considerations; Provide architectural governance across multiple client engagements, ensuring consistency, quality, and adherence to ServiceNow best practices; Oversee the enhancement and optimization of existing client ServiceNow platforms to support evolving business requirements; Act as an escalation point for complex technical challenges, driving root-cause analysis and defining corrective and preventive actions; Communicate architectural decisions, risks, and trade-offs clearly to both technical and non-technical client stakeholders; 7+ years of hands-on experience with ServiceNow, including deep platform architecture and design expertise; Strong mastery of JavaScript and advanced ServiceNow scripting patterns; Proven experience defining ServiceNow platform strategy, architecture, and governance; Expert-level knowledge of CMDB architecture, CSDM framework, and data integrity best practices; Experience establishing development standards, best practices, and CI/CD pipelines for ServiceNow; Trusted advisor to stakeholders, capable of translating business strategy into platform architecture; Strong communication and presentation skills, fluent in English; ServiceNow Certifications Certified Implementation Specialist - Data Foundations (CMDB and CSDM) (CIS-DF (CMDB and CSDM)) Certified Application Developer (CAD) Certified Implementation Specialist - IT Operations Management (CIS-ITOM) or other modules
It is not designed to contain or be interpreted as a comprehensive inventory of all duties and responsibilities required of employees assigned to this job. You will find here not only a challenging and interesting workplace, but also a rewarding work experience, with competitive compensation and vantaggi packages: Private Medical subscription; A monthly budget for flexible benefits program; Flexible working hours and work from home, aligned with project needs; We are the Stefanini group, a global tech consulting company of Brazilian origin that believes in the power of people to transform businesses through technology. We are a company, A GROUP, that breathes collaboration and offers a dynamic environment where you will learn by doing, grow alongside the team, and have space to contribute with ideas and projects. More than just talking about digital transformation, we believe in real transformation that starts with people and impacts real businesses. Please remember that legitimate job offers from Stefanini will always come through official channels, including direct communication with our trained recruiters. If you suspect you've been targeted, please contact us immediately at RecruitmentEMEA@stefanini.We will never ask for payment at any stage of the recruitment process.